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How Reported Time is recorded to Completed Work

In this article, we will review how reported time is recorded for the Completed Work. 

Enabling the 'Record Reported Time to Completed Work' Setting

To begin with, the time users report on their project tasks can be added to the task Completed Work field of the corresponding project. To enable this feature, the 'Record Reported Time to Completed Work' setting must be activated by the PPM Express Administrator or users with Manage Time Reporting permissions on the Time Tracking settings page. Note that this setting is OFF by default.

This setting is applied globally to all projects in the tenant, defining the Default mode. If the settings is ON globally, it can be toggled on or off individually at the Project level in the Project Settings. If the global setting is OFF, it cannot be activated at the Project level.

Global Setting OFF: If the global setting is OFF and users report time, this time is not added to Completed Work. If the setting is later turned ON, it will recalculate Completed Work for all tasks with time reported for the whole period of using the Time Tracking feature.

Project-Level Setting: The same logic applies at the Project level. If the global setting is ON but the project-specific setting is OFF, and then the project-specific setting is turned ON, the Completed Work will be recalculated for that project.

Important Considerations

  • Permission Requirements: Reported time is added to Completed Work only if the user has either Collaborate or Edit permission for the project, or View permission along with an assigned task.
  • If a task has two assignees, one of whom has Collaborate, Edit, or View permission plus an assignment on the mentioned task, and the other user only has an assignment without project access, then the reported time by the user with the assignment only will not be added to the Completed Work. However, if the second user with the necessary permissions reports their time afterward, the time reported by both users will be recorded in Completed Work.
  • Reported time is not added to Completed Work for tasks imported from external systems.
  • Reported time is not added to Completed Work for summary tasks if they are in Auto mode. It will only be added if the summary tasks are set to Manual mode.
  • If a summary task is changed to a regular task, previously reported time will not be synchronized once the change takes place. If the user reports time on the task after the change, all reported time, including the newly reported time, will be added to Completed Work.

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