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How to upgrade or change PPM Express subscription

In this article, we will review how to upgrade the PPM Express license from a trial plan to a paid subscription and how to change your plan to a different one. 


Upgrading from a trial to a paid plan

When the first user signs up to PPM Express and creates the tenant for the organization, a trial license will be applied automatically according to the selected plan. It will be valid for 30 days and will include unlimited users and team members (by default, when a trial is registered). 

After a 30-day trial period on the Enterprise plans, users have a grace period of 7 days to continue using the PPM Express functionality. 

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Note: It is possible to switch the plan when you are on a trial period. To do this, please click the Contact Us button under the required plan. 


To purchase a plan when the trial period is over, please perform the following:

1. Open the PPM Express Billing page.

2. If you want to purchase the plan, click the Contact us button. 

3. Complete the form and click Submit. You will receive an email and make the payment using the payment order.

For detailed information about the Billing Settings page and the payment procedure, please refer to this article.


Changing a subscription plan

If you have purchased a plan and would like to change it to a different one, please get in touch with our Customer Success Team at customersuccess@ppm.express


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